LuxConex values your privacy and is committed to protecting your personal data. This Data Protection Notice outlines our practices regarding the collection, use, and protection of your information in compliance with applicable data protection laws and our Data Protection Management Programme (DPMP).
Last Updated: 2025-02-14
1. Types of Information We Collect
We may collect various types of personal information from you, including but not limited to:
• Identification Details: Name, address, the last 4 digits of your ID numbers, and other personal identifiers.
• Contact Information: Phone numbers, email addresses, and mailing addresses.
• Financial Data: Credit card numbers, account numbers, financial history, and transaction details.
• Usage Data: Information on how you interact with our website and online services.
2. How We Use Your Information
We use the collected data to:
• Facilitate and process company transactions.
• Enhance your customer experience.
• Meet legal and regulatory requirements.
• Provide and improve our financial services.
3. Data Protection and Security Measures
We implement robust security measures as part of our DPMP to ensure the protection of your data. These measures include:
• Encryption: All data is encrypted in transit and at rest.
• Access Controls: Strict access management to limit data access to authorized personnel only.
• Regular Audits: We perform regular data protection audits and risk assessments.
• Employee Training: Our staff undergo data protection training to uphold security standards.
4. Data Sharing and Transfers
We may share your information with:
• Regulatory Bodies: When required to comply with legal obligations.
• Third-Party Service Providers: For operational purposes, under strict data protection contracts.
• Affiliates and Partners: To deliver our products and services, while ensuring data is protected.
In cases where data is transferred internationally, we ensure adequate safeguards, such as standard contractual clauses, are in place.
5. Your Rights and Choices
Depending on your location, you may have the following rights:
• Access: Request a copy of your personal data.
• Correction: Update or correct inaccurate data.
• Deletion: Request deletion of data when no longer necessary.
• Restriction: Limit the processing of your data under certain conditions.
• Objection: Object to processing based on our legitimate interests.
• Withdrawal of consent: You can withdraw your consent anytime by filling up the LuxConex Consent Withdrawal Form 2025.
Please complete form and submit it by one of the following methods below:
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- Scan and email a copy to dpo@luxconex.com
- Or mail it to the following address: 41 Jalan Pemimpin, Kong Beng Industrial Building, #03-01A/01D, Singapore 577186
To exercise these rights, please contact us via the one of the channels provided in Section 7.
6. Retention of Your Data
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected and to meet legal and regulatory obligations. Data no longer required is securely deleted.
7. Contact Us
If you have any questions or concerns regarding this Data Protection Notice or wish to exercise your rights, please contact us:
Data Protection Officer (DPO)
• Phone: +65 6996 3314
• Mailing Address: 41 Jalan Pemimpin, Kong Beng Industrial Building, #03-01A/01D, Singapore 577186
We are committed to resolving any complaints regarding your privacy and our data practices. You are welcome to contact our DPO for a copy of our company data protection policies.
